Fault Phenomenon: Genie Z-60/37 FE hybrid aerial work platform fork tine tips are bent upwards, unable to pick up pallets.

Troubleshooting Process:
– Checked load: prolonged overload.
– Checked material: material fatigued.
– Checked impact: previous collision.
– Checked heat treatment: heat treatment failed.

Root Cause: Long-term overload or collision caused plastic deformation of the fork tines.

Required Parts: Fork tine assembly replacement.